Error Code 5C
Your washer cannot pump the water out.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Pump motor impeller is damaged internally; Wrong voltage is supplied to the parts; Part fault; Freezing in the winter season; Drain hose is clogged (injection check, foreign material); Clogged with foreign material; Water pump terminal is not connected; Debris collected inside the drain pump (rubber bands, bills, cotton, hair pins, coins)
What actually causes this:
Something is clogging the drain — usually small items like coins, hair pins, or lint buildup in the drain pump filter.
First Thing to Check
Check if the drain hose behind the washer is kinked, bent, or clogged.
Parts Involved
How to Fix
- 1
1. Check the drain pump resistance: 13.5-16.5 ohms
- 2
2. Check the natural drain in the same manner
- 3
3. Check if there is any alien substance inside the draining pump motor
- 4
4. Check for any incorrect connections or broken wires
- 5
5. If the machine malfunctions intermittently, check the drain pump resistance
- 6
6. If the motor stops due to the water temperature being high, replace the pump
- 7
7. In winter, if frozen, remove the frozen water referring to the relevant repair procedures
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA52J8 Series Washers (2015) (2015–present)
Related Error Codes
Your washer's water heating element has a specific fault.
Your washer's leak sensor has been triggered.
Your washer's motor cannot spin properly.
Your washer's control boards cannot talk to each other.
Your washer cannot detect the water level properly.
Your washer is not getting enough water to fill.
The water coming into your washer is too hot for the selected cycle.
Your washer is getting too much electrical power.