How do I fix error code 3E on a Samsung washers?

1. undefined: 1. Check motor connector terminal contacts and connections 2. undefined: 2. Plug out the connector and read resistances at any two of the three terminals on the motor — should be 6.0 Ohm at 25°C 3. undefined: 3. Check the washing motor/hall sensor connections for incorrect wiring 4. undefined: 4. Check whether the stator of the motor cover on the main PCB is damaged 5. undefined: 5. Check for coil disconnections due to foreign material (between 4 pins — pins 1 and 3, and 1 and 4) 6. undefined: 6. Check the resistance on the main PCB — approx. 2 to 4 MOhm 7. undefined: 7. Check the voltage when the power is on 8. undefined: 8. If the PBA control circuit is faulty, replace the PBA

Samsung Washers2014–present

Error Code 3E

Q: What does error code 3E mean on a Samsung washers?

The washer motor is struggling to spin the drum Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; PBA fault — motor driving signal from PBA is weak; Unstable relay operation; Erroneous operating signals from motor hall sensor; IPM terminal of main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

The washer motor is struggling to spin the drum

Moderate

Address soon - your appliance may not work properly

Also displayed as: 3E

What This Means

Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; PBA fault — motor driving signal from PBA is weak; Unstable relay operation; Erroneous operating signals from motor hall sensor; IPM terminal of main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

What actually causes this:

Usually too many clothes crammed in — the motor can't turn the drum properly

First Thing to Check

Remove some clothes to reduce the load and restart the cycle

Parts Involved

DD MotorHall SensorMain PBAMotor Stator

How to Fix

1
1. Check motor connector terminal contacts and connections
2
2. Plug out the connector and read resistances at any two of the three terminals on the motor — should be 6.0 Ohm at 25°C
3
3. Check the washing motor/hall sensor connections for incorrect wiring
4
4. Check whether the stator of the motor cover on the main PCB is damaged
5
5. Check for coil disconnections due to foreign material (between 4 pins — pins 1 and 3, and 1 and 4)
6
6. Check the resistance on the main PCB — approx. 2 to 4 MOhm
7
7. Check the voltage when the power is on
8
8. If the PBA control circuit is faulty, replace the PBA