How do I fix error code AE on a Samsung washers?

1. undefined: 1. Check the connector connections between sub and main PBAs carefully — look for incorrect or loose connections 2. undefined: 2. Remove the sub PBA C/Panel and check for any faulty soldering 3. undefined: 3. Check wire terminal connections and contacts between sub and main PBAs 4. undefined: 4. Check for disconnected wires 5. undefined: 5. Check whether the sub PBA is short-circuited because of moisture 6. undefined: 6. If the main PBA communication circuit is faulty, replace the PBA

Samsung Washers2014–present

Error Code AE

The control panels inside your washer aren't communicating with each other

Moderate

Address soon - your appliance may not work properly

Also displayed as: AE

What This Means

Signals between sub and main PBAs not sensed due to communication error; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on sub PBA; Incorrect wire connections between sub and main PBAs; Main PBA communication circuit is short-circuited because of moisture

What actually causes this:

A wire connection between the control boards came loose, or moisture got into the electronics

First Thing to Check

Turn off the washer, unplug it for 5 minutes, then plug it back in and try again

Parts Involved

Sub PBAMain PBAWire Harness

How to Fix

1
1. Check the connector connections between sub and main PBAs carefully — look for incorrect or loose connections
2
2. Remove the sub PBA C/Panel and check for any faulty soldering
3
3. Check wire terminal connections and contacts between sub and main PBAs
4
4. Check for disconnected wires
5
5. Check whether the sub PBA is short-circuited because of moisture
6
6. If the main PBA communication circuit is faulty, replace the PBA