Error Code AE4
The WiFi module in your washer lost its connection to the main board
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE4
What This Means
Signals between WiFi Module and main PBA not sensed due to communication error; Incorrect or loose connector connections between WiFi Module and main PBA; Faulty soldering on WiFi Module
What actually causes this:
The WiFi module plug came loose or the module itself has a bad connection
First Thing to Check
Turn off the washer, unplug it for 5 minutes, then plug it back in and try again
Parts Involved
How to Fix
- 1
1. Check connector connections between WiFi Module and main PBA carefully — look for incorrect or loose connections
- 2
2. Remove the WiFi Module and check for any faulty soldering
- 3
3. If connections are secure and soldering is intact, replace the WiFi Module or Main PBA
This Error Applies To
Samsung WF42H5200A Series Washers (2014) (2014–present)
Related Error Codes
Your washer's main computer has a critical failure
Your washer is getting too much power from the outlet
The control panels inside your washer aren't communicating with each other
The display panel lost its connection to the main control board
One of the buttons on your washer is stuck
The water heater in your washer isn't working properly
Your washer door isn't closing or locking properly
The door lock mechanism has an electrical problem