Error Code 5C
Your washer can't pump the water out of the tub
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Pump motor impeller is damaged internally; Wrong voltage is supplied to the parts; Part fault; Freezing in the winter season; Drain hose is clogged (injection error, foreign material); Clogged with foreign material; Water pump terminal is not connected; Foreign material collected inside the drain pump ASSY (rubber bands, bills, cotton, hair pins, coins)
What actually causes this:
Something like a coin, hair pin, or small clothing item got stuck in the drain pump filter
First Thing to Check
Open the small door at the bottom front of the washer and clean out the drain pump filter
Parts Involved
How to Fix
- 1
1. Check whether the drain pump revolutions are restrained by foreign material — Drain resistance: 13.5 to 16.5 Ohm
- 2
2. Check the drain pump resistance — Bubble resistance: 18.75 to 22.75 Ohm
- 3
3. Check for foreign materials in the drain pump
- 4
4. Check the wire connectors on Main PCB and Drain Pump ASSY
- 5
5. Check the drain motor operation — replace if it does not operate normally
- 6
6. In winter season, check for freezing and remove as directed
- 7
7. Remove foreign material from pump and clean filter
This Error Applies To
Samsung WF45K6 Series Washers (2018) (2018–present)
Related Error Codes
The washer's motor controller lost communication with the main board
The washer's door lock mechanism isn't engaging properly
The washer's vibration sensor board has a problem
Your washer is getting too much electrical power
The washer's door relay module lost communication with the main board
The washer's WiFi module lost communication with the main board
The washer's display screen lost communication with the main board
Your washer can't tell how much water is inside the tub