Samsung Washers2018–present

Error Code AC5

The washer's display screen lost communication with the main board

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC5

What This Means

Signals between LCD Module and main PBAs not sensed due to communication error; Incorrect or loose connector connections between LCD Module and main PBAs; LCD Module has faulty soldering

What actually causes this:

The display panel connector came loose or the display module failed

First Thing to Check

Unplug the washer for 60 seconds and plug it back in to reset the electronics

Parts Involved

LCD ModuleMain PBA

How to Fix

  1. 1

    1. Check the connector connections between the LCD Module and main PBAs carefully

  2. 2

    2. Check for incorrect or loose connections

  3. 3

    3. Remove the LCD Module and check for any faulty soldering

This Error Applies To

Samsung WF45K6 Series Washers (2018) (2018–present)

Service manual exact match: WF45K6500AV/A2Service manual exact match: WF45K6500AW/A2Service manual exact match: WF45K6200AZ/A2Service manual exact match: WF45K6200AW/A2

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