Samsung Washers2018–present

Error Code 5C

Your washer can't pump the water out of the tub

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Pump motor impeller is damaged internally; Wrong voltage is supplied to the parts; Part fault; Freezing in the winter season; Drain hose is clogged (injection error, foreign material); Clogged with foreign material; Water pump terminal is not connected; Foreign material collected inside the drain pump ASSY (rubber bands, bills, cotton, hair pins, coins)

What actually causes this:

Something like a coin, hair pin, or small clothing item got stuck in the drain pump filter

First Thing to Check

Open the small door at the bottom front of the washer and clean out the drain pump filter

Parts Involved

Drain Pump ASSYDrain HoseDrain Pump FilterMain PBA

How to Fix

  1. 1

    1. Check whether the drain pump revolutions are restrained by foreign material — Drain resistance: 13.5 to 16.5 Ohm

  2. 2

    2. Check the drain pump resistance — Bubble resistance: 18.75 to 22.75 Ohm

  3. 3

    3. Check for foreign materials in the drain pump

  4. 4

    4. Check the wire connectors on Main PCB and Drain Pump ASSY

  5. 5

    5. Check the drain motor operation — replace if it does not operate normally

  6. 6

    6. In winter season, check for freezing and remove as directed

  7. 7

    7. Remove foreign material from pump and clean filter

This Error Applies To

Samsung WF45K6 Series Washers (2018) (2018–present)

Service manual exact match: WF45K6500AV/A2Service manual exact match: WF45K6500AW/A2Service manual exact match: WF45K6200AZ/A2Service manual exact match: WF45K6200AW/A2

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