Error Code 9C1
Your washer isn't getting enough electrical power
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Consumer power conditions are abnormal; Under voltage supplied; Plug receptacle is used with long connecting wire causing voltage drop; Main PBA fault (sometimes)
What actually causes this:
The washer is plugged into an extension cord or a circuit shared with other high-draw appliances
First Thing to Check
Make sure the washer is plugged directly into a wall outlet — not an extension cord or power strip
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions
- 2
2. Make sure to check the operating voltage — connect a tester to the internal power terminals during Boil operations and observe
- 3
3. Check the voltages
- 4
4. Check whether a plug receptacle (extension cord) is used — when wire is 1m, momentary low voltage may drop up to 10V
- 5
5. If power supply is stable, replace Main PBA
This Error Applies To
Samsung WF45K6 Series Washers (2018) (2018–present)
Related Error Codes
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The washer's WiFi module lost communication with the main board
The washer's display screen lost communication with the main board
Your washer can't tell how much water is inside the tub