Error Code HC
Your washer's water heater has a fault and cannot heat water safely.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact error or temperature sensor fault; Water level sensor operates without water (frozen pipes or other reason) causing dry-fire overheating; Temperature sensor detects 100 to 150 degrees C, triggering safety shutdown; PBA relay malfunction
What actually causes this:
The heating element that warms the wash water has failed or its temperature sensor is not reading correctly.
First Thing to Check
If your washer still washes but just does not heat the water, you can still use cold-water cycles temporarily.
Parts Involved
How to Fix
- 1
1. Check the wire connections between the heater terminals
- 2
2. Measure heater resistance between terminals A and B — should be 16.05 +/- 0.65 ohm (TYPE 1 front heater)
- 3
3. If the heater is OK, check the wash-thermistor at the back of the tub (TYPE 2)
- 4
4. If the heater has no error, suspect PBA relay malfunction
- 5
5. Replace the wash heater if faulty, or replace the wash-thermistor if the heater tests normal
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45N5300A Series Washers (2017) (2017–present)
Related Error Codes
An internal communication module in your washer has lost its connection.
Your washer's vibration sensor has a general fault.
Your washer's main computer board has crashed and cannot recover.
Your washer is not getting enough water to start or continue the cycle.
Your washer is not getting enough electrical power to run properly.
Your washer cannot detect the water level inside the drum.
The water coming into your washer is too hot for the selected cycle.
Your washer is getting too much electrical power from the outlet.