Error Code HC1
Your washer shut itself off because the water heater got dangerously hot.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Washing heater is short-circuited or has a wire disconnected; Temperature sensor fault or contact error; Water level sensor operates without water causing dry heating; PBA relay malfunction
What actually causes this:
The washer's heater ran without enough water, or the temperature sensor failed to regulate the heater properly.
First Thing to Check
Unplug the washer and let it cool down for 30 minutes before trying again.
Parts Involved
How to Fix
- 1
1. Check heater resistance between terminals A and B — should be 16.05 +/- 0.65 ohm
- 2
2. Check wash-thermistor at back of tub if heater tests OK
- 3
3. Verify water level sensor is operating correctly and water is present
- 4
4. Check for frozen water supply lines
- 5
5. Replace heater, thermistor, or PBA as needed
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45N5300A Series Washers (2017) (2017–present)
Related Error Codes
An internal communication module in your washer has lost its connection.
Your washer's vibration sensor has a general fault.
Your washer's main computer board has crashed and cannot recover.
Your washer is not getting enough water to start or continue the cycle.
Your washer is not getting enough electrical power to run properly.
Your washer cannot detect the water level inside the drum.
The water coming into your washer is too hot for the selected cycle.
Your washer is getting too much electrical power from the outlet.