Error Code 1C
The washer cannot detect how much water is in the tub.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Air hose to water level sensor is damaged or punctured; Hose is clogged with foreign material; Hose is folded or kinked; Too much lubricant applied to the air hose insertion point; Hose engagement error (disengaged); Water level sensor internal soldering fault; Water level sensor terminal is disengaged; Main PBA fault; PBA connector terminal is not connected
What actually causes this:
Usually a kinked or disconnected air hose running to the water level sensor.
First Thing to Check
Check that the small rubber hose near the top of the machine is not kinked, pinched, or disconnected.
Parts Involved
How to Fix
- 1
1. Check the water level sensor terminal connections and ensure the connector is connected
- 2
2. Inspect the air hose for damage, folding, or clogging — the hose material part code uses Orange Color Wire and Pink Color Wire
- 3
3. Check water level sensor frequency: should be approximately 25.5 KHz with no load
- 4
4. If the water level sensor is faulty, replace it
- 5
5. If the error persists despite the above actions, replace the Main PBA
This Error Applies To
Samsung WF50K7500A Series Washers (2016) (2016–present)
Related Error Codes
The washer's display screen has lost communication with the main board.
The washer cannot pump out the water after a cycle.
The control panel and the main computer board are not communicating.
The washer's motor cannot spin or is struggling to turn.
The washer is receiving too much electrical power.
The washer's WiFi module has lost communication with the main board.
A button on the washer's control panel is stuck or jammed.
The washer is not filling with water properly.