Error Code 9C2
The washer is receiving too much electrical power.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Over voltage is being supplied to the washer; Consumer's power conditions are inadequate; Main PBA fault (sometimes)
What actually causes this:
The home's electrical supply has voltage spikes or an unstable power source.
First Thing to Check
Unplug the washer for 30 seconds, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to the internal power terminals during Boil operations and observe the machine
- 3
3. Check the voltages at the outlet
- 4
4. If power conditions are fine, check and replace Main PBA
This Error Applies To
Samsung WF50K7500A Series Washers (2016) (2016–present)
Related Error Codes
The washer's display screen has lost communication with the main board.
The washer cannot pump out the water after a cycle.
The control panel and the main computer board are not communicating.
The washer's motor cannot spin or is struggling to turn.
The washer cannot detect how much water is in the tub.
The washer's WiFi module has lost communication with the main board.
A button on the washer's control panel is stuck or jammed.
The washer is not filling with water properly.