Samsung Washers2019–present

Error Code 1C

Your washer can't tell how much water is inside

Moderate

Address soon - your appliance may not work properly

Also displayed as: 1C

What This Means

Pressure hose where water level sensor is located is damaged (punctured); Pressure hose is clogged with foreign material; Pressure hose is folded; Too much lubricant applied to the insertion part of the air hose; Hose engagement error (disengaged); Water level sensor internal soldering fault; Water level sensor terminal disengaged; Main PBA fault; PBA connector terminal not connected

What actually causes this:

The small rubber hose connected to the water level sensor got kinked, clogged, or popped off

First Thing to Check

Turn off the washer, wait a minute, then restart the cycle to see if the error clears

Parts Involved

Water Level Sensor (Pressure Sensor)Pressure HoseMain PBA

How to Fix

  1. 1

    1. Check that the water level sensor and its connector are connected properly

  2. 2

    2. Check the pink color wire and orange color wire connections

  3. 3

    3. Measure the water level sensor frequency — normal is approximately 25.5 kHz with no load

  4. 4

    4. If an incorrect water level sensor is installed, an error will occur — verify the material code matches

  5. 5

    5. If the water level sensor is faulty, replace it

  6. 6

    6. If the error persists despite the above actions, replace the Main PBA

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung WF50R8500A Series Washers (2019) (2019–present)

Service manual exact match: WF50R8500AV/USService manual exact match: WF50R8500AW/USService manual exact match: WF50A8800AV/USService manual exact match: WF24A8900AV/APService manual exact match: WF50A8600AE/USService manual exact match: WF25A8900AW/AXService manual exact match: WF50A8600AV/USService manual exact match: WF25A8900AV/CO

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