Samsung Washers2019–present

Error Code 4C

Your washer isn't getting water or is getting it incorrectly

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C

What This Means

Foreign material entering the water supply valve; Water supply valve terminal not connected (wire disconnected); Warm water and rinse connectors wrongly connected to each other; PCB terminal from drain hose to detergent drawer not connected; Pressure hose is folded or torn; Water supply hoses are kinked; Cold and hot water supply hoses not connected correctly

What actually causes this:

The water supply faucets behind the washer are turned off, or the hoses are kinked

First Thing to Check

Make sure both hot and cold water faucets behind the washer are fully open

Parts Involved

Water Supply ValvePressure HoseWater Supply HosesMain PBA

How to Fix

  1. 1

    1. Verify the water supply faucets are fully open

  2. 2

    2. Check that the water supply hoses are not kinked or clogged

  3. 3

    3. Check the water supply valve terminal connections

  4. 4

    4. Verify the warm water and rinse connectors are connected to the correct ports

  5. 5

    5. Check whether the pressure hose is folded or torn

  6. 6

    6. Inspect the water supply valve for foreign material — clean filter screens

  7. 7

    7. Verify the cold and hot water hoses are connected to the correct inlets

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung WF50R8500A Series Washers (2019) (2019–present)

Service manual exact match: WF50R8500AV/USService manual exact match: WF50R8500AW/USService manual exact match: WF50A8800AV/USService manual exact match: WF24A8900AV/APService manual exact match: WF50A8600AE/USService manual exact match: WF25A8900AW/AXService manual exact match: WF50A8600AV/USService manual exact match: WF25A8900AV/CO

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