Samsung Washers2019–present

Error Code AC5

The washer's display screen lost its connection to the main board

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC5

What This Means

Communication error between LCD Module and main PBA; Incorrect or loose connector connections between LCD Module and main PBA; Faulty soldering on LCD Module

What actually causes this:

The display module's connector came loose from the main control board

First Thing to Check

Unplug the washer for 60 seconds and plug it back in — if the display is blank, it needs service

Parts Involved

LCD ModuleMain PBA

How to Fix

  1. 1

    1. Check the connector connections between the LCD Module and main PBA carefully

  2. 2

    2. Check for incorrect or loose connections

  3. 3

    3. Remove the LCD Module and check for any faulty soldering

This Error Applies To

Samsung WF50R8500A Series Washers (2019) (2019–present)

Service manual exact match: WF50R8500AV/USService manual exact match: WF50R8500AW/USService manual exact match: WF50A8800AV/USService manual exact match: WF24A8900AV/APService manual exact match: WF50A8600AE/USService manual exact match: WF25A8900AW/AXService manual exact match: WF50A8600AV/USService manual exact match: WF25A8900AV/CO

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