Error Code DC3
The small add-door on the front of the washer isn't closing or locking properly
Moderate
Address soon - your appliance may not work properly
Also displayed as: DC3 (DDC)
What This Means
Add door is open; Main PCB fault; Bending connector; Add door switch or barrier not operating normally; Door lock motor fault
What actually causes this:
The small add-door on the washer front wasn't pushed closed all the way
First Thing to Check
Push the add-door firmly until you hear it click shut
Parts Involved
How to Fix
- 1
1. Close the add door
- 2
2. Check add door switch and barrier — verify they operate normally
- 3
3. Check open door detection switch and verify barrier lock pillars come down normally while pressing in operation
- 4
4. Check door lock motor resistance: pins 1-2 should measure 46.57 ± 15 ohms
- 5
5. Check lock stroke — verify normal detection on protrusion status using pins 3-4 and 3-5 resistance values
- 6
6. Check main PBA door detection circuit and connector combination — replace or repair if faulty
This Error Applies To
Samsung WF50R8500A Series Washers (2019) (2019–present)
Related Error Codes
The washer's main computer chip has failed
The washer's motor can't spin properly
The washer's door lock mechanism has a problem
Your washer isn't getting enough electrical power
Your washer is getting too much electrical power
The incoming water is too hot for delicate wash cycles
The washer's display screen lost its connection to the main board
An internal communication module lost its connection