Error Code HC
The water heater inside the washer isn't working right
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact error or temperature sensor fault; Water level sensor operates without water (frozen or other reason) causing overheating detection at 100-150°C; PBA relay malfunction
What actually causes this:
The heating element burned out or a temperature sensor failed
First Thing to Check
If your clothes feel cold and sudsy after a warm wash cycle, the heater may have failed
Parts Involved
How to Fix
- 1
1. Check the connection between wire and heater
- 2
2. Measure heater resistance between terminals A and B — should be 16.05 ± 0.65 ohms (TYPE 1, front)
- 3
3. If the heater is faulty, replace it
- 4
4. If the heater tests normal, replace the wash thermistor at the back of the tub (TYPE 2)
This Error Applies To
Samsung WF50R8500A Series Washers (2019) (2019–present)
Related Error Codes
The washer's main computer chip has failed
The washer's motor can't spin properly
The washer's door lock mechanism has a problem
Your washer isn't getting enough electrical power
Your washer is getting too much electrical power
The incoming water is too hot for delicate wash cycles
The washer's display screen lost its connection to the main board
An internal communication module lost its connection