Error Code UB
Your laundry load is uneven and the washer can't spin safely
Moderate
Address soon - your appliance may not work properly
Also displayed as: UB
What This Means
Laundry contents causing unbalanced load; Heavy items on one side of the drum; Single heavy item such as a blanket or towel
What actually causes this:
Heavy items like towels or blankets bunched up on one side of the drum
First Thing to Check
Pause the washer, open the door, and spread the laundry out evenly around the drum
How to Fix
- 1
1. Check the type of laundry — determine if items may cause an unbalanced situation
- 2
2. Educate the consumer to press pause, reposition the load or remove a few items
- 3
3. Press start to continue and complete the wash cycle
This Error Applies To
Samsung WF50R8500A Series Washers (2019) (2019–present)
Related Error Codes
The washer's main computer chip has failed
The washer's motor can't spin properly
The washer's door lock mechanism has a problem
Your washer isn't getting enough electrical power
Your washer is getting too much electrical power
The incoming water is too hot for delicate wash cycles
The washer's display screen lost its connection to the main board
An internal communication module lost its connection