Error Code 1C
The washer cannot properly detect how much water is inside
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Water level sensor fault; Incorrect connections of the water level sensor terminal; Hose for the water level sensor is folded or kinked; Main PCB fault
What actually causes this:
A loose wire connection at the water level sensor or a kinked sensor hose
First Thing to Check
Turn off the washer, wait 30 seconds, and restart — if the error returns, it needs service
Parts Involved
How to Fix
- 1
1. Check the water level sensor terminal connections and contacts
- 2
2. Check the water level sensor frequency — should be approximately 25.5 kHz with no load
- 3
3. Verify the sensor connector is properly connected (Pink Color Wire / Orange Color Wire)
- 4
4. If the water level sensor is faulty, replace it
- 5
5. If the error persists despite the actions above, replace the PBA (main PCB)
This Error Applies To
Samsung WH53DBH700 Series Washers (2024) (2024–present)
Related Error Codes
The dryer is getting an unusual electrical power frequency
The dryer's control board is not receiving the correct voltage
A critical electrical component in the dryer is overheating dangerously
The dryer's safety temperature monitor is not working correctly
The dryer's door switch is not working correctly
The main control board and motor control board cannot communicate
The washer cannot read the water temperature correctly
The dryer thinks its door is open