Error Code 3C
The washer's drum motor is not running properly
Moderate
Address soon - your appliance may not work properly
Also displayed as: 3C
What This Means
Washing motor fault; Incorrect connections of the washing motor terminal; Washing motor rotor and stator terminal malfunction; Main PCB fault; Overloading the drum with too much laundry
What actually causes this:
The washer is overloaded with too much laundry, or a motor wire came loose
First Thing to Check
Reduce the laundry load — if the drum is packed tight, remove some items and restart
Parts Involved
How to Fix
- 1
1. Check the motor connector terminal connections and contacts
- 2
2. Check whether the stator of the motor cover is damaged
- 3
3. Measure motor winding coil resistance — should be approximately 6.0 ohms at 25 degrees C
- 4
4. Check for disconnections due to foreign material
- 5
5. If the PBA control circuit is faulty, replace the PBA
This Error Applies To
Samsung WH53DBH700 Series Washers (2024) (2024–present)
Related Error Codes
The dryer is getting an unusual electrical power frequency
The dryer's control board is not receiving the correct voltage
A critical electrical component in the dryer is overheating dangerously
The dryer's safety temperature monitor is not working correctly
The dryer's door switch is not working correctly
The main control board and motor control board cannot communicate
The washer cannot read the water temperature correctly
The dryer thinks its door is open