Error Code UB
The laundry load is uneven and the washer cannot spin safely
Moderate
Address soon - your appliance may not work properly
Also displayed as: UB / UB1
What This Means
Unbalanced laundry contents (single heavy items, tarpaulins, waterproof flat covers); Laundry loaded unevenly in the drum
What actually causes this:
You have one heavy item like a pair of jeans or a bathrobe that shifted to one side of the drum
First Thing to Check
Open the washer, spread out the laundry evenly in the drum, and restart the cycle
How to Fix
- 1
1. Check the type of laundry — educate the consumer about load balance
- 2
2. Check whether the items may cause an unbalanced situation
- 3
3. Press pause, reposition the load, or remove a few items
- 4
4. Press start to continue and complete the wash cycle
This Error Applies To
Samsung WH53DBH700 Series Washers (2024) (2024–present)
Related Error Codes
The dryer is getting an unusual electrical power frequency
The main control board and motor control board cannot communicate
The washer cannot read the water temperature correctly
The dryer thinks its door is open
The dryer's control board is not receiving the correct voltage
A critical electrical component in the dryer is overheating dangerously
The dryer's safety temperature monitor is not working correctly
The dryer's door switch is not working correctly