How do I fix error code 3E on a Samsung washers?

1. undefined: 1. Check motor connector terminals — plug out the connector and read resistances at any two of the three Motor terminals 2. undefined: 2. Motor winding coil resistance should be 6.0 ohms at 25 degrees C 3. undefined: 3. Check the washing motor hall sensor connections and contacts 4. undefined: 4. If the hall sensor terminal is faulty, replace it 5. undefined: 5. Check whether the stator of the motor cover is damaged 6. undefined: 6. Check resistance on main PCB — should be approximately 2 to 4 M-ohm 7. undefined: 7. Check the voltage when the power is on 8. undefined: 8. If the PBA control circuit is faulty, replace the PBA

Samsung Washers2015–present

Error Code 3E

Q: What does error code 3E mean on a Samsung washers?

The washing machine motor is not spinning correctly. Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry; Motor hall sensor terminal is not connected; PBA fault; Motor driving check from the PBA is weak or unstable relay operation; Erroneous operating signals from the motor hall sensor; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

The washing machine motor is not spinning correctly.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 3E

What This Means

Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry; Motor hall sensor terminal is not connected; PBA fault; Motor driving check from the PBA is weak or unstable relay operation; Erroneous operating signals from the motor hall sensor; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

What actually causes this:

Usually caused by an overloaded drum with too much laundry, or a worn-out motor.

First Thing to Check

Open the washer, remove some laundry to reduce the load, and restart the cycle.

Parts Involved

MotorHall SensorMain PBAMotor Winding Coil

How to Fix

1
1. Check motor connector terminals — plug out the connector and read resistances at any two of the three Motor terminals
2
2. Motor winding coil resistance should be 6.0 ohms at 25 degrees C
3
3. Check the washing motor hall sensor connections and contacts
4
4. If the hall sensor terminal is faulty, replace it
5
5. Check whether the stator of the motor cover is damaged
6
6. Check resistance on main PCB — should be approximately 2 to 4 M-ohm
7
7. Check the voltage when the power is on
8
8. If the PBA control circuit is faulty, replace the PBA