Error Code 9E2
The washer is receiving too much electrical power and shut down to protect itself.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9E2
What This Means
Over-voltage is being supplied to the washer; Unstable power supply in the home; Main PBA fault (sometimes)
What actually causes this:
Typically caused by unstable power in the home or a voltage surge from the utility.
First Thing to Check
Unplug the washer, wait 5 minutes, and plug it back in. If the error returns, have an electrician check your home voltage.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and verify the operating voltage
- 2
2. Connect a tester to the internal power terminals during the Boil or Dry operations
- 3
3. Check the voltages at the outlet
- 4
4. If main PBA fault is suspected, replace the PBA
This Error Applies To
Samsung WW22K6800AW Series Washers (2015) (2015–present)
Related Error Codes
A door-related communication module has lost contact with the main board.
The washer's vibration sensor board has a problem.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
An internal communication board has lost contact with the main control board.
The washer cannot detect the water level inside the tub.
The washing machine motor is not spinning correctly.