Error Code AE2
An internal communication board has lost contact with the main control board.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE2
What This Means
I/O Board communication check failure; Loose or incorrect connector connections between I/O Board and main PBA; Faulty soldering on the I/O Board
What actually causes this:
A loose connection between internal circuit boards, often from vibration during spin cycles.
First Thing to Check
Unplug the washer for 5 minutes, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check the connector connections between the I/O Board and main PBA carefully
- 2
2. Remove the I/O Board and check for any faulty soldering
- 3
3. Replace the I/O Board or main PBA if faulty
This Error Applies To
Samsung WW22K6800AW Series Washers (2015) (2015–present)
Related Error Codes
A door-related communication module has lost contact with the main board.
The washer's vibration sensor board has a problem.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer cannot detect the water level inside the tub.
The washing machine motor is not spinning correctly.
The washer is not getting enough water to start or continue the cycle.