Error Code AE3
A door-related communication module has lost contact with the main board.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE3
What This Means
Signals between the DR Module and main PBA are not sensed; Incorrect or loose connector connections between the DR Module and main PBA; Faulty soldering on the DR Module
What actually causes this:
A loose connector between the door module and main board, often from vibration.
First Thing to Check
Unplug the washer for 5 minutes, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check the connector connections between the DR Module and main PBA carefully
- 2
2. Check for incorrect or loose connections
- 3
3. Remove the DR Module and check for any faulty soldering
- 4
4. Replace the DR Module or main PBA if needed
This Error Applies To
Samsung WW22K6800AW Series Washers (2015) (2015–present)
Related Error Codes
The washer's vibration sensor board has a problem.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
An internal communication board has lost contact with the main control board.
The washer cannot detect the water level inside the tub.
The washing machine motor is not spinning correctly.
The washer is not getting enough water to start or continue the cycle.