Error Code AE4
The washer's WiFi module has lost contact with the main control board.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE4
What This Means
Signals between the WiFi Module and main PBA are not sensed; Incorrect or loose connector connections between the WiFi Module and main PBA; Faulty soldering on the WiFi Module
What actually causes this:
A loose WiFi module connector, usually not affecting wash functionality.
First Thing to Check
Unplug the washer for 5 minutes, then plug it back in. The washer will still wash without WiFi.
Parts Involved
How to Fix
- 1
1. Check the connector connections between the WiFi Module and main PBA carefully
- 2
2. Check for incorrect or loose connections
- 3
3. Remove the WiFi Module and check for any faulty soldering
- 4
4. Replace the WiFi Module or main PBA if needed
This Error Applies To
Samsung WW22K6800AW Series Washers (2015) (2015–present)
Related Error Codes
A door-related communication module has lost contact with the main board.
The washer's vibration sensor board has a problem.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
An internal communication board has lost contact with the main control board.
The washer cannot detect the water level inside the tub.
The washing machine motor is not spinning correctly.