Error Code AE5
The washer's display screen has lost contact with the main control board.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE5
What This Means
Signals between the LCD Module and main PBA are not sensed; Incorrect or loose connector connections between the LCD Module and main PBA; Faulty soldering on the LCD Module
What actually causes this:
A loose display ribbon cable, sometimes caused by vibration over time.
First Thing to Check
Unplug the washer for 5 minutes, then plug it back in.
Parts Involved
How to Fix
- 1
1. Check the connector connections between the LCD Module and main PBA carefully
- 2
2. Check for incorrect or loose connections
- 3
3. Remove the LCD Module and check for any faulty soldering
- 4
4. Replace the LCD Module or main PBA if needed
This Error Applies To
Samsung WW22K6800AW Series Washers (2015) (2015–present)
Related Error Codes
A door-related communication module has lost contact with the main board.
The washer's vibration sensor board has a problem.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
An internal communication board has lost contact with the main control board.
The washer cannot detect the water level inside the tub.
The washing machine motor is not spinning correctly.