Error Code DE
The washer door is not closing or locking properly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: DE
What This Means
Switch contact check because of deformation of the door hook; Door is pulled by force while locked; Door is pushed due to pressure difference from internal temperature changes during Boil wash; Door lock switch fault
What actually causes this:
The door was not pushed firmly enough to latch, or a piece of clothing is caught in the door seal.
First Thing to Check
Open the door, make sure no clothing is caught in the rubber door seal, then close the door firmly until you hear it click.
Parts Involved
How to Fix
- 1
1. Check the door lock switch — Type 1: resistance between pins A and B (in state of pushing slider) should be approximately 16.05 plus or minus 0.65 ohms
- 2
2. Type 2: resistance of Nos. 3 and 5 of the DOOR LOCK SWITCH must be approximately 1000 ohms plus or minus 50 percent
- 3
3. If a DC error occurs, check whether it occurs during the Boil cycle — the 220V is connected directly to the door
- 4
4. Check the door switch; replace if faulty
This Error Applies To
Samsung WW22K6800AW Series Washers (2015) (2015–present)
Related Error Codes
A door-related communication module has lost contact with the main board.
The washer's vibration sensor board has a problem.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
An internal communication board has lost contact with the main control board.
The washer cannot detect the water level inside the tub.
The washing machine motor is not spinning correctly.