Error Code UB
The laundry inside is bunched up on one side, causing the washer to shake.
Moderate
Address soon - your appliance may not work properly
Also displayed as: UB
What This Means
Laundry is unevenly distributed in the drum; Load is too small or too large for the selected cycle; Heavy items concentrated on one side of the drum; Motor hall sensor fault may also cause this
What actually causes this:
A single heavy item like a comforter or towel has clumped to one side of the drum during the spin cycle.
First Thing to Check
Pause the washer, open the door, and spread the laundry out evenly around the drum. Then restart.
Parts Involved
How to Fix
- 1
1. Check the type of laundry — certain items may cause an unbalance situation
- 2
2. Press pause to reposition the load contents
- 3
3. Press start to continue and complete the wash cycle
- 4
4. Remove a few items if the load is too large
- 5
5. If the issue persists, check the motor hall sensor
This Error Applies To
Samsung WW22K6800AW Series Washers (2015) (2015–present)
Related Error Codes
A door-related communication module has lost contact with the main board.
The washer's vibration sensor board has a problem.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
The washer's main computer chip has failed.
An internal communication board has lost contact with the main control board.
The washer cannot detect the water level inside the tub.
The washing machine motor is not spinning correctly.