Samsung Washers

Error Code 1C

The washer cannot properly detect the water level inside

Moderate

Address soon - your appliance may not work properly

Also displayed as: 1C

What This Means

Pressure hose damaged or punctured at the water level sensor location; Pressure hose clogged with foreign material; Pressure hose folded; Too much lubricant applied to the air hose insertion part; Hose engagement error (disengaged); Water level sensor internal soldering fault; Water level sensor terminal disengaged; Main PCB fault

What actually causes this:

The small rubber tube connected to the water level sensor got kinked, clogged, or disconnected

First Thing to Check

Make sure nothing is pressing against or kinking the hoses behind the washer

Parts Involved

Water Level SensorPressure HoseMain PBA

How to Fix

  1. 1

    1. Check the water level sensor terminal connections and contacts

  2. 2

    2. Check the water level sensor frequency with the sensor and connector connected — normal frequency is approximately 25.0 KHz with no load

  3. 3

    3. Inspect the pressure hose for folds, punctures, clogs, or disconnection

  4. 4

    4. Check for incorrect connections of the water level sensor

  5. 5

    5. Verify the correct material code for the replacement sensor

  6. 6

    6. If the water level sensor is faulty, replace it

  7. 7

    7. If the error persists after replacing the sensor, replace the main PBA

This Error Applies To

Samsung WW25B6900AW Series Washers

Service manual exact match: WW25B6900AW/A2

Need more help with your Samsung washers?