Error Code 3C1
The motor is struggling because the load is too heavy
Moderate
Address soon - your appliance may not work properly
Also displayed as: 3C1
What This Means
Motor overloaded due to too much laundry; PBA fault; Washing motor rotor/stator fault
What actually causes this:
You put too many clothes or heavy items like blankets in the washer
First Thing to Check
Remove some items from the drum to lighten the load and restart
Parts Involved
How to Fix
- 1
1. Reduce the laundry load and retry
- 2
2. Check washing motor connector
- 3
3. Check motor power housing connector — any 2-pin terminal should read 2.0 to 6.1 Ohm
- 4
4. If the motor checks out, replace the main PBA
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The fabric softener dispenser motor has stopped responding
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed