Samsung Washers

Error Code 3C4

A motor wiring connection has failed inside the washer

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 3C4

What This Means

PCB housing terminal not connected; PBA fault; DD motor fault

What actually causes this:

An internal connector vibrated loose or the motor has a wiring defect

First Thing to Check

Unplug the washer for 60 seconds, then restart

Parts Involved

Main PBADIT MotorPCB Housing Terminal

How to Fix

  1. 1

    1. Check PCB housing terminal connections

  2. 2

    2. Check the stator of the motor cover for damage

  3. 3

    3. Check for coil disconnections due to foreign material

  4. 4

    4. Measure motor power housing connector resistance — any 2-pin terminal should read 2.0 to 6.1 Ohm

  5. 5

    5. Replace the PBA or motor as needed

This Error Applies To

Samsung WW25B6900AW Series Washers

Service manual exact match: WW25B6900AW/A2

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