Error Code 3C3
An internal motor control connection on the circuit board came loose
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 3C3
What This Means
IPM terminal of the main PBA not connected; DD motor cover out of place
What actually causes this:
A connector inside the washer vibrated loose over time
First Thing to Check
Unplug the washer for 60 seconds, then restart
Parts Involved
How to Fix
- 1
1. Check the IPM terminal connections on the main PBA
- 2
2. Check whether the DD motor cover is properly seated
- 3
3. Replace the main PBA if connections are correct but error persists
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The fabric softener dispenser motor has stopped responding
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed