Error Code 3C8
The motor controller is overheating
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 3C8
What This Means
IPM temperature values abnormally high; Motor overheating; PBA fault
What actually causes this:
The washer has been running heavy loads repeatedly or a cooling pathway is blocked
First Thing to Check
Let the washer sit unplugged for 30 minutes to cool down, then restart
Parts Involved
How to Fix
- 1
1. Check the motor power connector terminal connections and contacts
- 2
2. Check whether the motor power cable and power connector are present
- 3
3. Check whether the stator of the motor cover is damaged
- 4
4. Check for coil disconnections due to foreign material
- 5
5. If the PBA control circuit is faulty, replace the PBA
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The fabric softener dispenser motor has stopped responding
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed