Samsung Washers

Error Code 4C

The washer is not getting enough water

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C

What This Means

Foreign material entering the water supply valve; Water supply valve terminal not connected (wire disconnected); Warm water and rinse connectors wrongly connected to each other; PCB terminal from drain hose to detergent drawer not connected; Transparent hose folded or torn; Weak water pressure causing a time delay; Water valve frozen in winter season; Main PCB fault

What actually causes this:

The water supply faucet behind the washer is not fully open, or the inlet filter screen is clogged with sediment

First Thing to Check

Make sure the water faucet behind the washer is fully open

Parts Involved

Water Supply ValveInlet FilterMain PBA

How to Fix

  1. 1

    1. Check the resistance for the water supply valve — AC valve: 3.6 to 4.4 kOhm between two terminals of each solenoid; DC valve: 15.57 to 19.03 kOhm between two terminals of each solenoid

  2. 2

    2. If the water supply valve has a wire disconnected, replace it

  3. 3

    3. Check whether the water supply valve is clogged with foreign material

  4. 4

    4. Check whether only water is supplied when connected with the water — confirm cold model or hot and cold model connection is correct

  5. 5

    5. Check the inlet filter for foreign material

  6. 6

    6. Check whether water is frozen in winter season

  7. 7

    7. If the PBA relay operates abnormally, replace the PBA

This Error Applies To

Samsung WW25B6900AW Series Washers

Service manual exact match: WW25B6900AW/A2

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