Error Code 4C
The washer is not getting enough water
Moderate
Address soon - your appliance may not work properly
Also displayed as: 4C
What This Means
Foreign material entering the water supply valve; Water supply valve terminal not connected (wire disconnected); Warm water and rinse connectors wrongly connected to each other; PCB terminal from drain hose to detergent drawer not connected; Transparent hose folded or torn; Weak water pressure causing a time delay; Water valve frozen in winter season; Main PCB fault
What actually causes this:
The water supply faucet behind the washer is not fully open, or the inlet filter screen is clogged with sediment
First Thing to Check
Make sure the water faucet behind the washer is fully open
Parts Involved
How to Fix
- 1
1. Check the resistance for the water supply valve — AC valve: 3.6 to 4.4 kOhm between two terminals of each solenoid; DC valve: 15.57 to 19.03 kOhm between two terminals of each solenoid
- 2
2. If the water supply valve has a wire disconnected, replace it
- 3
3. Check whether the water supply valve is clogged with foreign material
- 4
4. Check whether only water is supplied when connected with the water — confirm cold model or hot and cold model connection is correct
- 5
5. Check the inlet filter for foreign material
- 6
6. Check whether water is frozen in winter season
- 7
7. If the PBA relay operates abnormally, replace the PBA
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The fabric softener dispenser motor has stopped responding
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed