How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Check whether the revolutions of the drain pump motor are restrained by foreign material 2. undefined: 2. Check the same for the natural drain process 3. undefined: 3. Check whether the connections are correct and if there are any wires disconnected 4. undefined: 4. Unplug the connector and read resistance at the terminals on drain pump — terminal 1: 219.6 to 257.8 Ohm; terminal 2: 170.2 to 208 Ohm 5. undefined: 5. If the drain pump operates abnormally intermittently when the water temperature is high, check for temperature-related issues 6. undefined: 6. If motor revolutions are restrained due to freezing, remove the ice and check drain 7. undefined: 7. Replace the drain pump if faulty

Samsung Washers

Error Code 5C

Q: What does error code 5C mean on a Samsung washers?

The washer cannot pump the water out Drain pump motor impeller damaged internally; Wrong voltage supplied to parts (220V to 110V); Drain pump part fault; Freezing in winter season; Drain hose clogged (injection error, foreign material); Foreign material in drain pump (rubber bands, bills, cotton, hair pins, coins); Water pump terminal not connected; Main PCB fault

The washer cannot pump the water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump motor impeller damaged internally; Wrong voltage supplied to parts (220V to 110V); Drain pump part fault; Freezing in winter season; Drain hose clogged (injection error, foreign material); Foreign material in drain pump (rubber bands, bills, cotton, hair pins, coins); Water pump terminal not connected; Main PCB fault

What actually causes this:

Something like a coin, hair pin, or sock got stuck in the drain pump or filter

First Thing to Check

Open the small debris filter door on the front bottom of the washer, place a towel down, unscrew the filter cap, and check for trapped objects

Parts Involved

Drain PumpDrain HoseMain PBA

How to Fix

1
1. Check whether the revolutions of the drain pump motor are restrained by foreign material
2
2. Check the same for the natural drain process
3
3. Check whether the connections are correct and if there are any wires disconnected
4
4. Unplug the connector and read resistance at the terminals on drain pump — terminal 1: 219.6 to 257.8 Ohm; terminal 2: 170.2 to 208 Ohm
5
5. If the drain pump operates abnormally intermittently when the water temperature is high, check for temperature-related issues
6
6. If motor revolutions are restrained due to freezing, remove the ice and check drain
7
7. Replace the drain pump if faulty