Samsung Washers

Error Code AC2

An internal data communication link has failed

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: AC2

What This Means

I/O board communication error; Sub PBA short-circuited due to moisture; Main PBA communication circuit fault

What actually causes this:

A wiring connector inside the washer has come loose or corroded

First Thing to Check

Unplug the washer for 60 seconds, then restart

Parts Involved

Sub PBAMain PBA

How to Fix

  1. 1

    1. Check the wire connections and terminal contacts between the sub and main PBAs

  2. 2

    2. Check for disconnected wires

  3. 3

    3. Check whether the sub PBA is short-circuited because of moisture

  4. 4

    4. If the main PBA communication circuit is faulty, replace it

This Error Applies To

Samsung WW25B6900AW Series Washers

Service manual exact match: WW25B6900AW/A2

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