Samsung Washers

Error Code CC

The water inside is too hot to drain safely

Moderate

Address soon - your appliance may not work properly

Also displayed as: CC

What This Means

Water temperature greater than or equal to 55°C during drain; Temperature sensor fault; Incorrect use

What actually causes this:

The washer ran a hot cycle and the safety feature is preventing scalding-hot water from draining

First Thing to Check

Wait 20 to 30 minutes for the water to cool, then try again

Parts Involved

Washing Temperature SensorHeater

How to Fix

  1. 1

    1. Check the water temperature — this error occurs if water is more than 50°C during draining

  2. 2

    2. Check the resistance on the washing temperature sensor — normal: 11.040 kOhm to 13.001 kOhm at 24 to 26°C

  3. 3

    3. If the water temperature is normal, this error is due to a temperature sensor fault — replace the washing temperature sensor

This Error Applies To

Samsung WW25B6900AW Series Washers

Service manual exact match: WW25B6900AW/A2

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