Error Code CC
The water inside is too hot to drain safely
Moderate
Address soon - your appliance may not work properly
Also displayed as: CC
What This Means
Water temperature greater than or equal to 55°C during drain; Temperature sensor fault; Incorrect use
What actually causes this:
The washer ran a hot cycle and the safety feature is preventing scalding-hot water from draining
First Thing to Check
Wait 20 to 30 minutes for the water to cool, then try again
Parts Involved
How to Fix
- 1
1. Check the water temperature — this error occurs if water is more than 50°C during draining
- 2
2. Check the resistance on the washing temperature sensor — normal: 11.040 kOhm to 13.001 kOhm at 24 to 26°C
- 3
3. If the water temperature is normal, this error is due to a temperature sensor fault — replace the washing temperature sensor
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The fabric softener dispenser motor has stopped responding
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed