Samsung Washers

Error Code HC2

The dryer heater safety sensor tripped due to extreme heat

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HC2

What This Means

Red temperature sensor at center of dry heater activated (above 145°C); Temperature sensing unstable due to functional degradation; Steam function fault; Freezing in winter season

What actually causes this:

The dryer vent or duct is clogged, causing the heater area to overheat

First Thing to Check

Unplug the washer and let it cool for 30 minutes before restarting

Parts Involved

Red Temperature Sensor (Dry Heater Center)Steam Heater

How to Fix

  1. 1

    1. Press the button at the center of the red temperature sensor lightly — the machine should operate normally after reset

  2. 2

    2. If the temperature sensing is unstable because of functional degradation, replace the temperature sensor

  3. 3

    3. Check the steam heater — replace if faulty

This Error Applies To

Samsung WW25B6900AW Series Washers

Service manual exact match: WW25B6900AW/A2

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