Error Code HC2
The dryer heater safety sensor tripped due to extreme heat
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC2
What This Means
Red temperature sensor at center of dry heater activated (above 145°C); Temperature sensing unstable due to functional degradation; Steam function fault; Freezing in winter season
What actually causes this:
The dryer vent or duct is clogged, causing the heater area to overheat
First Thing to Check
Unplug the washer and let it cool for 30 minutes before restarting
Parts Involved
How to Fix
- 1
1. Press the button at the center of the red temperature sensor lightly — the machine should operate normally after reset
- 2
2. If the temperature sensing is unstable because of functional degradation, replace the temperature sensor
- 3
3. Check the steam heater — replace if faulty
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The fabric softener dispenser motor has stopped responding
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed