Error Code UC
The washer is getting too much or too little electrical power
Moderate
Address soon - your appliance may not work properly
Also displayed as: UC (9C)
What This Means
Under voltage supplied to the machine; Over voltage supplied to the machine; Extension lead or plug adapter causing voltage drop; Main PBA fault (sometimes)
What actually causes this:
The washer is plugged into an extension cord or a weak electrical circuit that cannot handle the load
First Thing to Check
Make sure the washer is plugged directly into a wall outlet and not through an extension cord or power strip
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions — verify the operating voltage
- 2
2. Connect a tester to the internal power terminals during the Boil or Dry operations and observe operation carefully
- 3
3. Check the voltages — an error occurs when under or over voltage is supplied
- 4
4. Check whether a plug receptacle or extension cord is used — when the connecting wire is 1m, a momentary low voltage drop of up to 10V may occur
- 5
5. Check if a socket outlet adapter is being used
- 6
6. If the main PBA is faulty, replace it
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The fabric softener dispenser motor has stopped responding
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed