Error Code C-21
Oven heating over - abnormal temperature rise
Moderate
Address soon - your appliance may not work properly
What This Means
Oven sensor failure; Heater element failure; Main PCB malfunction; Relay failure (DLB, Broil, Bake, Convection)
How to Fix
- 1
Disconnect power and open back cover
- 2
Measure sensor resistance (normal: 1080Ω)
- 3
Check broil, bake, and convection heater resistance
- 4
Check DLB and relay operation on sub PCB
- 5
Verify harness connections to main PCB
- 6
Check oven sensor connector resistance (normal: 2850Ω)
- 7
Replace or repair harness if disconnected
- 8
Replace main PCB if all tests fail
Other Error Codes for NE63T8951
Main PCB sensor open circuit
Power cord installed improperly
Sub PCB temperature abnormally high
Key short - knob continuously pushing/jamming
Top sensor open circuit (cooktop)
Over temperature on cooktop burner
DC motor locking or jamming
Temperature probe sensor short circuit