Name: Samsung NX60A6711SS
Brand: Samsung

Question 1

What does error code C-20 mean on Samsung NX60A6711SS?

Accepted Answer

Oven temperature sensor open (resistance over 2950 ohms) or shorted (resistance under 930 ohms). Cause: Defective oven temperature sensor; Damaged wire harness between sensor and main PCB; Poor connector at CNS300 on main PCB; Damaged PCB traces or solder joints related to oven sensor.

Question 2

What does error code C-21 mean on Samsung NX60A6711SS?

Accepted Answer

Oven overheating – oven temperature rose too high. Cause: Defective oven temperature sensor giving incorrect reading; Stuck-closed broil, bake, or convection heater relay on PCB; Damaged PCB relay or PCB pattern; Damaged wire harness connected to main PCB; DLB (Dual Line Break) relay failure.

Question 3

What does error code C-d1 mean on Samsung NX60A6711SS?

Accepted Answer

Door lock malfunction – door locking mechanism failed to operate correctly. Cause: Harness to door lock switch or motor disconnected or damaged; Defective door lock motor coil; Faulty door lock micro switch; Missing AC 120V to lock motor during self-clean activation; Defective main PCB relay RY206.

Question 4

What does error code C-F2 mean on Samsung NX60A6711SS?

Accepted Answer

Communication failure between sub-PCB and touch control panel. Cause: Touch film tail not fully seated in connector; Defective main PCB; Defective touch control assembly (Assy Control Box).

Question 5

What does error code CtoP mean on Samsung NX60A6711SS?

Accepted Answer

Surface burner knob not in OFF position when self-clean function is initiated. Cause: One or more cooktop knobs left in a non-OFF position; Faulty ignition switch signaling incorrect knob position; PCB reading incorrect knob position due to wiring or switch fault.

NX60A6711SS

Error Codes

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Code	Meaning	Severity
C-20	Oven temperature sensor open (resistance over 2950 ohms) or shorted (resistance under 930 ohms)	Moderate
C-21	Oven overheating – oven temperature rose too high	Moderate
C-d1	Door lock malfunction – door locking mechanism failed to operate correctly	Moderate
C-F2	Communication failure between sub-PCB and touch control panel	Moderate
CtoP	Surface burner knob not in OFF position when self-clean function is initiated	Moderate