How do I fix error code CtoP on my Samsung NX60A6711SS?

1. undefined: Turn all surface burner control knobs fully to the OFF position 2. undefined: If all knobs are in OFF position and error persists check wire connections between ignition switches and PCB 3. undefined: Replace the PCB and/or switch ignition as needed

Samsung NX60A6711SSOvens & Range

Error Code CtoP

Surface burner knob not in OFF position when self-clean function is initiated

Moderate

Address soon - your appliance may not work properly

What This Means

One or more cooktop knobs left in a non-OFF position; Faulty ignition switch signaling incorrect knob position; PCB reading incorrect knob position due to wiring or switch fault

How to Fix

1
Turn all surface burner control knobs fully to the OFF position
2
If all knobs are in OFF position and error persists check wire connections between ignition switches and PCB
3
Replace the PCB and/or switch ignition as needed

Other Error Codes for NX60A6711SS

C-F2

Communication failure between sub-PCB and touch control panel

C-21

Oven overheating – oven temperature rose too high

C-20

Oven temperature sensor open (resistance over 2950 ohms) or shorted (resistance under 930 ohms)

C-d1

Door lock malfunction – door locking mechanism failed to operate correctly

Need more help with your Samsung NX60A6711SS?