Error Code 3E
The washer motor is not spinning or not being detected
Moderate
Address soon - your appliance may not work properly
Also displayed as: 3E
What This Means
Washing motor fault; Washing motor hall sensor fault; Incorrect connections of the washing motor/hall sensor connector; Overloading due to too much laundry; Main PCB fault; Foreign material causing motor stator damage
What actually causes this:
The washer is overloaded with too many clothes, or the motor sensor has failed
First Thing to Check
Remove about half the clothes from the washer and try again — overloading is the most common cause
Parts Involved
How to Fix
- 1
1. Check the motor connector terminal connections and contacts
- 2
2. Plug out the connector and read resistances at any two of the three terminals on the Motor coil. Should be 19.3 Ohm at 25°C
- 3
3. If the hall sensor terminal is faulty, replace the hall sensor
- 4
4. Check whether the motor cover is damaged due to foreign material
- 5
5. Check the resistance on the Hall Sensor (Between pins 2 and 3, 3 and 4, and 4 of the four pins). Hall IC connector: 1-V5, 2-Hall-A, 3-Hall-B, 4-GND, 5-Clutch. Resistance: Approx 2 to 4 M Ohm
- 6
6. Check the voltage when the power is on
- 7
7. If the PBA control circuit is faulty, replace the PBA
- 8
8. Evaluate wire harness for loose or unhooked connections; go to Quick Test Mode and test Motor
Other Error Codes for WA48H7400AW
The hot and cold water hoses are connected to the wrong faucets
The washer lid is stuck and will not unlock
The washer lid is not closing or latching properly
The water temperature sensor is giving incorrect readings
The two circuit boards inside the washer cannot talk to each other
The vibration sensor inside the washer is malfunctioning
A control button appears to be stuck or the main relay has a fault
The clutch that switches between wash and spin modes is not working