Error Code 9C1
The washer isn't getting enough electrical power
Moderate
Address soon - your appliance may not work properly
Also displayed as: 9C1
What This Means
Consumer's power conditions are unstable; Under voltage being supplied; Plug receptacle causing voltage drop; Connecting wire longer than 1m causing momentary low voltage drop up to 10V; Main PBA fault (sometimes)
What actually causes this:
The washer is plugged into a circuit shared with other high-power appliances, causing a voltage drop
First Thing to Check
Make sure the washer is plugged directly into a wall outlet — not an extension cord or power strip
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions — make sure to check the operating voltage
- 2
2. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine's operation carefully
- 3
3. Check the voltages for under or over voltage conditions
- 4
4. Check whether a plug receptacle is used — when the connecting wire is 1m, a momentary low voltage may drop up to 10V
- 5
5. If power is stable, check Main PBA
Other Error Codes for WA50M7450AW
The washer's WiFi module isn't communicating properly
The washer's display screen isn't communicating properly
The washer's motor controller isn't communicating properly
The vibration sensor board has a problem
The washer's door release module isn't communicating properly
The washer can't tell how much water is inside
The washer's motor can't spin properly
The washer isn't getting water when it needs it