Error Code 5C
The washer can't pump the water out of the tub
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Drain pump impeller is damaged internally; Wrong voltage is supplied to the parts; Part fault; Freezing in the winter season; Drain hose is clogged (injection error, foreign material); Drain pump is clogged with foreign material: rubber bands, coins, cotton, hair pins, etc.; Water pump terminal is not connected; Main PCB fault
What actually causes this:
Something like a coin, hair pin, or small piece of clothing got stuck in the drain pump filter
First Thing to Check
Look for a small access door on the bottom front of the washer — open it, unscrew the drain filter cap, and check for objects stuck inside (have towels ready for water)
Parts Involved
How to Fix
- 1
1. Check for any foreign material in the drain pump filter — remove rubber bands, coins, hair pins, etc.
- 2
2. Check the drain pump resistance: approximately 6.3 ohms between the terminals
- 3
3. Check the drain hose for kinks, clogs, or improper installation
- 4
4. Check whether connections are correct and if there are any wires disconnected
- 5
5. If frozen, use a hair dryer to defrost or consider relocating unit to a warmer location
- 6
6. If the drain pump operates abnormally intermittently when water temperature is high, check the motor revolutions
- 7
7. If the drain pump is faulty, replace it
- 8
8. If the Main PBA relay operates abnormally, replace the PBA
Other Error Codes for WF45R6100AV
The washer's motor can't spin the drum properly
The incoming water is too hot for delicate wash cycles
The door lock mechanism won't engage
The washer detects the door opening while running
The washer has too much water in the tub and is overflowing
There are too many soap suds in the washer
The washer's vibration sensor detected a problem
Your washer's small add-clothes door is not closing properly.