Samsung Washers2024–present

Error Code 3C

The washer's motor can't spin the drum properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: 3C

What This Means

PBA connector terminal is not connected; Motor spinnet is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; PBA fault — weak motor driving error, unstable relay operation; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

What actually causes this:

The washer is overloaded with too many clothes, or something fell between the drum and the motor

First Thing to Check

Open the door and remove some items — the washer may just be overloaded

Parts Involved

DD Motor (Stator)DD Motor (Rotor)Hall SensorMain PBAIPM Module

How to Fix

  1. 1

    1. Check the motor connector terminal connections and contacts

  2. 2

    2. Check the motor winding resistance: should be 6.0 ohms at 25 degrees C between each pair of the three terminals

  3. 3

    3. Check whether the stator coil is damaged or shorted

  4. 4

    4. Check for foreign material in the motor area

  5. 5

    5. Reduce laundry load if motor is overloaded

  6. 6

    6. If the motor rotor cover is damaged, replace the motor

  7. 7

    7. If the PBA control circuit is faulty, replace the PBA

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung WF45R6100A Series Washers (2024) (2024–present)

Service manual exact match: WF45R6100AC/USService manual exact match: WF45R6100AW/USService manual exact match: WF45R6100AV/USService manual exact match: WF45R6300AV/USService manual exact match: WF45R6300AP/USService manual exact match: WF45R6300AW/USService manual exact match: WF45R6300AC/USService manual exact match: WF45T6200AW/US+2 more

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