Error Code HC1

The washer's water heater isn't working properly

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HC1

What This Means

Washing heater contact error or temperature sensor fault; Water level sensor operates without water (frozen or other reason); Temperature sensor engaged at the bottom detects 100-150 degrees C; PBA relay malfunction

What actually causes this:

The heating element burned out or a wire connection came loose

First Thing to Check

If your clothes come out cold when using a hot water cycle, the heater has likely failed

Parts Involved

Washing HeaterWash-ThermistorMain PBA

How to Fix

  1. 1

    1. Check for connection between wire and heater

  2. 2

    2. Check the heater resistance: should be 16.05 plus or minus 0.65 ohms

  3. 3

    3. If the heater is normal, replace the wash-thermistor at the back of the tub

  4. 4

    4. Check the PBA relay operation

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

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