Name: Samsung WF51CG8000AVA5
Brand: Samsung

Question 1

What does error code 1C mean on Samsung WF51CG8000AVA5?

Accepted Answer

The washer cannot properly detect how much water is inside. Cause: Water level sensor fault; Incorrect connections of the water level sensor terminal; Hose for the water level sensor is folded or kinked; Main PCB fault.

Question 2

What does error code 3C mean on Samsung WF51CG8000AVA5?

Accepted Answer

The drum motor is not spinning properly. Cause: Washing motor fault; Incorrect connections of the washing motor wiring; Washing motor rotor and stator fault; Overloading — too much laundry in the drum; Main PCB fault; Foreign material between rotor and stator.

Question 3

What does error code 9C5 mean on Samsung WF51CG8000AVA5?

Accepted Answer

The washer detected an electrical problem with its power or motor circuit. Cause: Abnormal current sensing defect in ready state while the motor is not operating; AC connector shorted; PBA control circuit fault; Motor winding shorted; Consumer power supply issue (incorrect operating voltage).

Question 4

What does error code AC mean on Samsung WF51CG8000AVA5?

Accepted Answer

The washer's main control board and display board are not communicating. Cause: Signals between sub and main PBA terminals are not sensed; Incorrect wire connections between the sub and main PBAs; Sub PBA short-circuited due to moisture; Main PBA communication circuit fault.

Question 5

What does error code AC6 mean on Samsung WF51CG8000AVA5?

Accepted Answer

The main control board and motor driver board stopped talking to each other. Cause: Communication failure between main and inverter PBAs; Loose or damaged wiring between main and inverter boards; Inverter PBA fault; Main PBA fault.

Question 6

What does error code DC mean on Samsung WF51CG8000AVA5?

Accepted Answer

The washer does not detect that the door is closed. Cause: Door switch fault; Main PCB door sensing circuit fault; Door not fully closed; Laundry caught in the door; Door switch wiring fault.

Question 7

What does error code DC1 mean on Samsung WF51CG8000AVA5?

Accepted Answer

The door lock mechanism is not engaging or releasing properly. Cause: Door switch fault; Main PCB door sensing circuit fault; Door lock mechanism failure; Wiring fault between door switch and main PBA.

Question 8

What does error code DC3 mean on Samsung WF51CG8000AVA5?

Accepted Answer

The add-door lock mechanism has failed. Cause: Door lock motor fault; Bending connector failure; Main PBA door detection circuit fault; Connector combination fault.

Question 9

What does error code DDC mean on Samsung WF51CG8000AVA5?

Accepted Answer

The small add-clothes door on top of the main door is not closed. Cause: Add door not fully closed; Add door switch fault; Main PCB fault; Barrier or lock module malfunction.

Question 10

What does error code HC mean on Samsung WF51CG8000AVA5?

Accepted Answer

The water heater or its temperature sensor is not working right. Cause: Heater fault or burned out element; Disconnected heater wire; Wash-thermistor fault; Main PCB fault.

WF51CG8000AVA5

Error Codes

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Code	Meaning	Severity
1C	The washer cannot properly detect how much water is inside	Moderate
3C	The drum motor is not spinning properly	Moderate
9C5	The washer detected an electrical problem with its power or motor circuit	Critical
AC	The washer's main control board and display board are not communicating	Moderate
AC6	The main control board and motor driver board stopped talking to each other	Moderate
DC	The washer does not detect that the door is closed	Moderate
DC1	The door lock mechanism is not engaging or releasing properly	Moderate
DC3	The add-door lock mechanism has failed	Moderate