Name: Samsung WV55M9600AW
Brand: Samsung

Question 1

What does error code 1C mean on Samsung WV55M9600AW?

Accepted Answer

The washer cannot detect the water level properly. Cause: Water level sensor hose is damaged (punctured); Water level sensor hose is clogged with foreign material; Water level sensor hose is folded; Too much lubricant applied to the air hose insertion part; Hose engagement error (disengaged); Part fault (faulty internal soldering); Water level sensor terminal is disengaged; Main PBA fault.

Question 2

What does error code 3C mean on Samsung WV55M9600AW?

Accepted Answer

The washer's motor cannot spin or is struggling to turn. Cause: PBA connector terminal is not connected; Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; PBA fault or weak motor driving error from PBA; Unstable relay operation; Erroneous operating signals from the motor hall sensor; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault.

Question 3

What does error code 4C mean on Samsung WV55M9600AW?

Accepted Answer

The washer is not getting water. Cause: Foreign material entering the water supply valve; Water supply valve terminal is not connected (wire disconnected); Warm water and rinse connectors are wrongly connected to each other; PCB terminal from drain hose to detergent drawer is not connected; Transparent hose is folded or torn; Cold and warm water supply hoses are wrongly engaged; Water supply valve filter is clogged; Freezing in winter season; Main PBA relay operates abnormally.

Question 4

What does error code 4C2 mean on Samsung WV55M9600AW?

Accepted Answer

The incoming water is too hot for delicate wash cycles. Cause: Cold and warm water supply hoses are wrongly engaged into each other; Water temperature sensed as higher than 50°C in Wool or Lingerie courses; Water heater temperature set too high.

Question 5

What does error code 5C mean on Samsung WV55M9600AW?

Accepted Answer

The washer cannot pump the water out. Cause: Drain pump motor impeller is damaged internally; Wrong voltage supplied to the parts; Part fault in drain pump; Freezing in the winter season; Drain hose is clogged (injection error, foreign material); Foreign material collected inside the drain pump assembly (rubber bands, bills, cotton, hair pins, coins); Water pump terminal is not connected; Poor physical connection on wire or connector; Main PBA fault.

Question 6

What does error code 8C mean on Samsung WV55M9600AW?

Accepted Answer

The washer's vibration sensor is not working properly. Cause: MEMS PBA error detected; Data error in MEMS PBA; Wire connection fault to MEMS sensor; MEMS sensor fault.

Question 7

What does error code 8C1 mean on Samsung WV55M9600AW?

Accepted Answer

The washer's vibration sensor has a specific data error. Cause: MEMS PBA error detected; Data error in MEMS PBA; Wire connection fault.

Question 8

What does error code 8C2 mean on Samsung WV55M9600AW?

Accepted Answer

The washer's vibration sensor has a specific hardware error. Cause: MEMS PBA error detected; Data error in MEMS PBA; Wire connection fault.

Question 9

What does error code 9C1 mean on Samsung WV55M9600AW?

Accepted Answer

The washer is not getting enough electrical power. Cause: Under voltage supplied to the washer; Plug receptacle being used (voltage drop through extension cord); Connecting wire longer than 1 meter causing up to 10V momentary voltage drop; Main PBA fault.

Question 10

What does error code 9C2 mean on Samsung WV55M9600AW?

Accepted Answer

The washer is getting too much electrical power. Cause: Over voltage supplied to the washer; Unstable power supply; Main PBA fault.

WV55M9600AW

Error Codes

On this page

Warranty

Samsung Support

Track your Samsung

Code	Meaning	Severity
1C	The washer cannot detect the water level properly	Moderate
3C	The washer's motor cannot spin or is struggling to turn	Moderate
4C	The washer is not getting water	Moderate
4C2	The incoming water is too hot for delicate wash cycles	Moderate
5C	The washer cannot pump the water out	Moderate
8C	The washer's vibration sensor is not working properly	Moderate
8C1	The washer's vibration sensor has a specific data error	Moderate
8C2	The washer's vibration sensor has a specific hardware error	Moderate